Overstock: Merchandise consists of overstock items that have never been sold and short-term customer returns. Items are in pristine condition and resale ready.
Customer Returns (Grade 1): Items may show minor flaws such as scratches or cosmetic marks, but will be functional and fit for purpose.
Customer Returns (Grade 2): Items may show minor defects such as scratches or cosmetic marks and may be missing parts, accessories or manuals. Defects may require a small repair cost to make items fit for purpose. Some examples include a cabinet without hinges, set of drawers with missing handles, sofa missing a foot, etc.